Algemeine Geschäftsbedinungen
| Section | Key Points |
|--------|------------|
| **General & Booking** | • The B&B and vacation‑home are operated by a single owner.
• All guests must present the reservation confirmation upon arrival.
• Guests are responsible for all costs incurred during their stay, including any extra services (food, equipment, etc.).
• The security deposit is collected upon booking (exact amount is in the booking email). |
| **Cancellation / No‑Show** | • 48 h before arrival a 50 % cancellation fee applies (and 50 % for the deposit).
• 24 h before arrival a 100 % fee applies.
• No‑show after the reservation date leads to forfeiture of the deposit, the removal of the reservation, and a 100 % fee. |
| **Deposit & Refund** | • The deposit is retained for up to 2 days after the stay, then returned by bank transfer within a week.
• If damage exceeds the deposit, the guest must pay the excess within a week of notice.
• The owner’s decision on damage is final unless a court decides otherwise. |
| **Conduct & Restrictions** | • Sub‑letting, commercial use, or third‑party guests are prohibited.
• No pets, smoking, or any illegal activity.
• Guests must keep the home clean, dispose of waste properly, and not damage property.
• Water usage in the pool is monitored; excessive refills may incur a fee. |
| **Cleaning Fees** | • Cleaning charges are included in the rental price: €125 for “De Schuur”, €75 for “Den Ast” (minimum 2 nights).
• If the guest checks out late or the property requires more than the expected cleaning time, additional cleaning may be charged (up to €35/h). |
| **Security & Pool** | • The pool is shared with the host’s family, open May‑Oct.
• Children must be supervised; diving is forbidden.
• Guests must use a towel and respect hygiene; no glass or food in the pool. |
| **Legal & Dispute** | • Belgian law applies; disputes are settled by the court in Lennik.
• The owner may change terms at any time; updated terms become effective immediately. |
| **Contact** | Owner: Ilse Dewaelheyns, Woestijnstraat 4, 1760 Roosdaal, Belgium – info@bnbdewoestijn.be. |
**What You Should Do Before Arrival**
1. Confirm the booking and deposit amount via the booking email.
2. Review these terms again on the website (they may change).
3. Inform the owner of any pre‑existing damage within 6 h of arrival.
4. Plan your check‑in/check‑out times to avoid extra charges.
**What Happens at Checkout**
- Turn off all lights, close windows/doors, and lock your room or house.
- Leave the property tidy: return items to their places, empty trash, put used linens in the linen bin, leave the pool area clean.
- Return the deposit by bank transfer if the property is in good condition and no damage is noted.
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**Bottom line** – The B&B and vacation‑home charge a security deposit and cleaning fees, enforce strict no‑sub‑letting/no‑pets/no‑smoking rules, and hold guests fully liable for any damage or violations. All guests should read the full terms on the website and keep a copy for reference during their stay.